I absolutely loved my stay at Castel Hortenberg in Bolzano! The luxurious accommodations, splendid breakfast options, and really good staff made my experience lovely. The only minor hiccups included a bit of noise from the nearby road and a slightly slow elevator. Overall, this hotel exceeded my expectations, and I can't recommend it enough!
Rooms
10.0
I stayed in a beautiful Deluxe Room with tasteful décor and comfortable bedding. It felt incredibly luxurious, and the view of the mountains was amazing.
Service
10.0
The staff were incredibly attentive and welcoming, providing personalized service that truly enhanced my stay. From the complimentary drinks upon arrival to their readiness to assist at any moment, I felt valued throughout.
Location
10.0
The hotel's location was fantastic, just a short walk from the city center while still feeling serene. I enjoyed being so close to Bolzano's attractions and found it easy to venture out each day.
Dining
10.0
Breakfast was magnificent, offering a broad selection, including fresh juice and an assortment of delicious pastries. I also enjoyed dinner at the hotel, which surpassed my expectations with superb food and a cozy atmosphere.
Facilities
10.0
The spa and outdoor pool area were really good, providing a relaxing oasis after a day of exploring. The quality of the wellness facilities, including saunas and the jacuzzi, added to the luxurious experience.
Ann
United States of America,
December
2024
7.4/10
My stay at Castel Hoertenberg was truly really good, with luxurious accommodations and a amazing setting. The attentive staff went above and beyond to ensure my comfort, and the breakfast spread was good (especially the fresh omelets!). However, the cold temperature of the pool took away from the experience a bit. Overall, I would rate it highly for its charm and comfort.
Rooms
9.0
I stayed in the top floor loft room, which was spacious and beautifully designed with luxurious touches like Aqua di Parma toiletries. However, access to electrical outlets could be improved since one was not easily reachable.
Service
10.0
The service was amazing—Sam at the front desk was incredibly welcoming and helped me with reservations and tips throughout my stay. They were always eager to assist with any requests I had.
Location
9.0
Located in a serene yet central area of Bolzano, I found it very convenient for exploring nearby attractions like the cable car. Accessibility was not an issue for me.
Dining
10.0
Breakfast featured a wonderful variety of high-quality options, including delicious breads and cheeses, and the restaurant in the wine cellar had a charming ambiance with excellent food. I particularly enjoyed the dinner I had there.
Facilities
8.0
The hotel offered great facilities including a well-equipped gym and a relaxing spa area. The outdoor pool was a nice touch, although the water was a bit chilly for my liking.
Will
United States of America,
December
2024
5.4/10
My stay at Castel Hortenberg was absolutely good, with both the hotel and the surrounding area greatly exceeding my expectations. The room was spacious and beautifully decorated, and the attention to detail from the staff made me feel truly valued. However, I did notice that the pool water was a bit cold for my liking, and the breakfast area felt a little cramped at times.
Rooms
9.0
I found my room to be clean, spacious, and tastefully decorated, making my stay comfortable. However, I noticed that while the furnishings were lovely, some of the seating could be more comfortable.
Service
10.0
The staff's attentiveness was amazing; they greeted me warmly and went out of their way to assist with any requests. This personalized service made my experience nice.
Location
9.0
The hotel is conveniently located within walking distance of Bolzano's historical center and attractions, allowing me to explore easily. It was a perfect base for my day trips into the Dolomites.
Dining
10.0
Breakfast was a highlight with an impressive variety, including made-to-order options. The dinner in the hotel's charming cellar was delicious and featured the unique touch of their own aged olive oil.
Facilities
9.0
I loved the wellness area, which included multiple saunas and a fantastic heated pool, although I found the pool water a bit on the chilly side. The gardens and outdoor areas were a lovely retreat for relaxation.
Harold
United States of America,
December
2024
5.2/10
My stay at Castel Hoertenberg was really good, characterized by luxurious surroundings and perfect service. I truly enjoyed the exquisite breakfast and the spacious, beautifully designed room. though the breakfast area felt a bit small during peak hours. The spa facilities were excellent, providing a wonderful escape to relax after exploring Bolzano. However, I did notice the pool water was on the colder side, which might be an issue for some guests.
Rooms
10.0
The room I stayed in was spacious, clean, and thoughtfully designed, making for a very comfortable stay. I particularly appreciated the upscale amenities like Aqua di Parma toiletries.
Service
10.0
The hotel staff were attentive and eager to assist with anything I needed, which enhanced my overall experience. They really went above and beyond, accommodating my requests effortlessly.
Location
9.0
Being centrally located allowed me to easily access all the city's attractions, which I found quite convenient. The peaceful atmosphere was a pleasant contrast to the vibrant city life nearby.
Dining
8.0
Breakfast was a highlight with a fantastic selection and high quality. however, I wish there had been a bit more variety in the a la carte options. The atmosphere in the dining area was charming and inviting.
Facilities
9.0
The spa area was truly impressive, offering a relaxing environment and various wellness options. I also enjoyed the outdoor pool and the beautiful garden spaces.
Jill
United States of America,
December
2024
5.6/10
My stay at Castel Hortenberg was truly really good, blending luxury with great service in a beautifully restored castle. The spa and outdoor areas provided a perfect retreat, although I found the pool water a bit cool for my taste. Overall, the experience was splendid, making it a must-visit for anyone looking to explore Bolzano and the Dolomites.
Rooms
10.0
I was impressed with the design of my Deluxe Double Room, which was spacious, clean, and decorated with modern aesthetics. The quality of amenities, including luxurious toiletries, added a special touch to my stay.
Service
10.0
The service at Castel Hortenberg was indeed really good. The staff, especially Tatiana at reception, was incredibly attentive and friendly, always eager to assist with any needs I had. This level of personalized service was amazing.
Location
10.0
The hotel’s location was perfect, just a short five-minute walk from the city center. It made accessing Bolzano's attractions and the beautiful surrounding hiking areas so convenient, enhancing my overall experience.
Dining
10.0
Dining at the hotel was a culinary delight. The breakfast offered a fantastic variety of high-quality options, and the unique cellar restaurant provided a charming atmosphere with delicious dishes that left a lasting impression.
Facilities
9.0
The spa area was well-equipped and very comfortable, offering a range of services that helped me unwind after a day of exploring. The outdoor jacuzzi and heated pool were fantastic amenities to enjoy.
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